Optintent USA INC (”Optintent”, “we”, “Sponsor”), having its offices in 228E 45th ST RM 9E; New York, NY 10017-3337, United States of America provides the following Privacy Policy (“Privacy Policy”), which describes how we collect, use, disclose, and share or sell information that is personally identifiable to a customer (“data”). Optintent commits to protect its customers’ and partners’ personal data as carefully as possible. This privacy policy is intended for achieving transparency about the way personal data are processed and stored for (direct) marketing purposes. This Privacy Policy also discusses consumers’ data privacy rights under U.S. state data privacy laws, including the California Consumer Privacy Act, as amended (“CCPA”) and other states that have adopted or may adopt data privacy laws and how to exercise those rights. 

This Privacy Policy applies to https://dream-renovation.com/ (the “Site”) and outlines our treatment of personally identifiable information we collect on behalf of our sponsors and for our own use.

Agreement to this Privacy Policy: By using this Site you consent to this Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein.

We are careful and do not use consent light-hearted as a legitimate ground for processing personal data as a one-size-fits-all solution. We adopted all the measures that are legally required for its work in commercial intermediation in digital marketing and, more specifically, in the field of protection of personal data.

Consent and explicit opt-in

In accordance with our data processing operations we have checked if your consent is the most appropriate basis for processing. We ask our customers and respondents to positively and explicitly opt-in prior to any start of the processing. The request for consent to you is made prominent and separate from any conditions that may apply to the promotions you have participated. Your consent is (also) used to administer the campaigns you are interested in. If you withdraw consent you contact data is blocked until you have given your consent again. Any given consent is never made on a default mode. We keep a record of when and how we received your consent on an individual identifiable basis. We also keep a record of exactly what you were shown or told at the time of participating to the campaign. For email specifically, by registering, you are giving explicit consent (permission) for your email to be shared with third parties for the purpose of sending third party email communications until you withdraw your permission.

Should you have any questions about the data we collected, then please contact our privacy officer at info@dream-renovation.com, who can reply to you directly for any question or concern you may have.

We would like to specify to you why we process data and what we’re going to do with it, for which purposes data are going to be used and further processed.

Consent or withdraw

We give individuals options to consent or positively and explicitly opt-in to different purposes and types of processing. We name our organisation and any third party businesses who will be relying on the consent at the moment of collecting your data. We inform our customers and respondents that they can withdraw or refuse their consent without detriment. We perform on withdrawals of consent as soon as we can and direct our customers and respondents how to do so. In offering online communication directly to our customers and respondents we seek consent in accordance with and necessary for the purposes of our data processing operations and our relation with you. 


Minors

The Websites are designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) and other laws protecting children’s privacy. We have age-verification measures (and parental-consent measures for younger children) in place to avoid that children (below 13) and youngsters (13-18) can participate to our services.We do not knowingly collect or retain Information from children under the age of 13 and any minor under the age of 13 is not permitted to claim Rewards.  If you are a parent or guardian of a child under 13 years of age and you think your child has given us Information, you can email us at info@dream-renovation.com.

Principles

Under the current principles we adhere to the principles for processing data, as is outlined in this privacy policy, and relate to California and Nevada-resident specific rights.

Categories of data

The categories of personal data which are necessary to provide the services are:

● the customer’s and respondent’s first and surname, title, gender, date of birth, address, postcode, place of residence and similar data required for communication by the person concerned.
● contact data such as (mobile) telephone number and email address.
● consent data including name, surname, e-mail address, IP address and copy of campaign materials.
● preferences or (confirmed) opt-in requests how to be contacted via email, mobile phone number and sms or mms.
● opt-out request not to be contacted for marketing purposes at all.
● further information requests and/or contact history.

Sharing of Personal Data

The sectors, in which data are processed and accordingly in line with this privacy policy shared, are relevant sectors to your request, such as construction, repair, home improvements etc. 

Do know that we do not sell or share your personal data without your prior informed opt-in consent.

Sharing of personal data, examples of data disclosures are:

We may share and/or sell Information that we have about users in many ways and for many purposes, for which we may be compensated, including the following (see below for a description of the augmented rights that California and Nevada residents have with respect to opting-out of the sale of their Information):

  • With our advertisers, marketing partners and service providers that perform certain services on our behalf, such as providing website functionality, customer service, marketing assistance and performing business analysis;
  • With professionals. We compare your details and service request with our list of professionals. By submitting a service request on our website, you agree to let us share your personal information and request with the Experts we find suitable for your needs. This sharing enables the Professionals to reach out to you using the email address or other contact information you provided. Additionally, we work with other authorized partners who may handle service requests or use their own Experts to support our network, and we share your information with them to help provide the requested services.
  • With our vendors and marketing partners that assist us with delivery of the products and services that you have requested via email messaging, telemarketing calls, text/SMS messaging and push notifications, both commercial and transactional in nature;
  • With our interest-based advertising partners, including to create anonymized sets of Information which are made available for use by third-party advertisers for programmatic advertising purposes;
  • With our Related Entities to augment and verify the Information we collect and to develop and enhance their products and services;
  • To enable third parties, including our data and list management partners, to market products and services to you;
  • To enable customer service team to perform their respective tasks, including for fulfillment of Promotions;
  • To enable our Information verification and fraud detection vendors to perform contracted for services; and
  • To submit users’ contact information to comment and petition campaigns run by governmental agencies, elected officials or other parties where users have provided their express consent to endorse and be a part of the campaign including, in some instances, appending the user contact information with specific comment language.

When we share and/or sell Information, we enter into agreements that describe the purpose for which the Information is shared/sold, restrict its use to the agreement’s specified purpose and require that all Information remain confidential, and be protected from unauthorized disclosure.

Commercial and legitimate interests

These categories of personal data, we process, are processed for purposes which are based on commercial and legitimate interests in accordance with the laws and regulations. The legitimate interests are our own interests and the (commercial, legitimate) interests of third parties to provide you with the offers you would like to receive. The promotions contain offers which benefit our customers’ and respondents’ contact preferences. In order to balance the commercial interests with your privacy preferences we never collect or ask for more data than is necessary for a proper operational performance of our online communication.

Why does Optintent USA INC collect personal data

We process data when such is necessary for:

● delivery of requested services and products.

the responsible management of Optintent’s online communication.
● providing the option to register or unregister for specific user interests.
● processing interest(s) in product or service categories which are offered.
● operation of customer services, such as answering questions and block personal data on the first request of the data subject.
● processing of traffic data (inbound clicks, testing, log files where needed) and analyse these to detect fraud and redemption.
● offering the option to use mobile device as a form of identification to obtain or purchase services from other organisations and address the benefit of the data subject therein.
● if applicable, the conclusion or performance of a contract concluded in the interest of the data subject between the data collector and partners.
● the (further) performance of another legal obligation.

Information is not automatically used for all these objectives simultaneously.

Online (direct) communication

Data required for online (direct) communication are processed in accordance with the following requirements.

The processing is intended for communication with data subjects, sending information about the products and services of partners, keeping an overview of the information sent and maintaining the contact with the data subjects.

No other personal data will be processed than:
a. surname, first names, initials, title, gender, date of birth, address, postcode, place of residence, telephone number and similar data required for communication by the person concerned;
b. data relating to the information to be sent and transmitted;
c. other additional data that are necessary with a view to maintaining contact with the involved data subjects.

The personal data are only provided to those Sponsors, who are in charge of or direct communication with the data subject or who are thereby necessarily involved.

The personal data will be deleted at the request of the data subject or no later than two years after the relationship with the data subject has terminated, unless the personal data are necessary for compliance with a legal obligation to retain data.

Security

Data required for security reasons are processed in accordance with the following requirements. This policy only treats a selection of items. Of course, it shall be clear to secure the entire data processing process, including the secured communication lines.

The processing is intended for the control and security of the systems or programs, the support of the proper functioning of the systems or programs, sorting and recovering files, creating backup copies of files, the management of the systems or programs.

No other personal data will be processed than:
a. data relating to the use of the software,
b. technical and control data,
c. data to promote proper functioning,
d. historical data,
e. user data.

The personal data are only provided to those, including third parties, who are in charge of or direct the system, data management or application management or who are necessarily involved and others, as the case may be, to the (further) performance of another legal obligation.

The personal data will be deleted at the latest 6 months after they have been obtained, unless the personal data are necessary to comply with a legal data retention obligation.

Opting-Out from Marketing

Users may opt-out from receiving future contact from us via the following ways: 

  • Email Opt-Out. To opt-out from email marketing and to remove your anonymized data from programmatic advertising enabled by contacting customer service, click the “Unsubscribe” link on the bottom of every page.
  • TCPA Consent Opt-Out. Providing TCPA Consent is not required to qualify for a Reward. You may continue to use all other aspects of the Website, regardless of whether you elect to provide TCPA Consent. Users who elected to provide TCPA Consent but later wish to revoke it can opt out from future telemarketing calls by following prompts to stop individual telemarketing calls on recorded calls, by informing calling parties that they wish to be placed on their do not call list, or by contacting, as appropriate, the Marketing Partner(s).
  • Change your account settings
  • For removal from our database or opt out requests please send a request to info@dream-renovation.com.

Combinations of processing operations

This privacy policy does not apply to processing operations by the Sponsors. Please read the privacy policy of the involved Sponsor, provided prior to each entry to the promotion and meeting the requirements stated in the relevant privacy policies. Each organization in his capacity as provider ensures adequate access security of the website, as well as adequate protection of personal data for further processing by search engines.

Your individual rights

What are your rights relating to processing of my personal data?

You have the following rights:
• Information and access: We tell you which of your personal data we are storing and for what purposes.
• Rectification: Please let us know if you want to have your personal data corrected or supplemented because they are incorrect and/or incomplete. We will change them accordingly.
• Limitation: You can impose limits on processing of your data if you feel that your data are processed unlawfully or incorrectly.
• Objection: You can submit an objection against processing of your data. If this relates to processing for direct marketing purposes, we will terminate the processing as quickly as possible.

California consumers have the following rights under the CCPA regarding their Information.  

  • Information and access: The right to know what Information we have collected and to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes.
  • Deletion. The right to request that we delete the Information about you that we have collected. Note that there are certain exceptions to this right, including when the Information is necessary to provide you with goods or services you requested, to prevent fraud, and to comply with our legal obligations.   
  • Correction: The right to request that we correct inaccurate Information 
  • Right to Opt-Out of Sale/Sharing. The right to limit or opt-out from the sale or sharing of Information. 
  • Right to Limit the Processing, Use or Disclosure of Sensitive Personal Information. The right to limit the use of sensitive Information (“Sensitive Information”). Note that there are certain exceptions to this right, including when the Sensitive Information is necessary to provide you with goods or services you requested, to prevent fraud, and ensure safety and security.  We do not collect Sensitive Information except for certain biometric information which we collect with your specific condense for Identity Verification as described herein.  We do no sell or share your Sensitive Information for commercial purposes. 
  • Non-Discrimination. The right not to receive discriminatory treatment for exercising your privacy rights. 

Nevada consumers can opt out of the sale of certain “covered information” collected by websites or online services. We currently do not sell such information and have no plans to do so. If you’d like to be notified if we ever decide to sell personal information covered by this law, please email us at info@dream-renovation.com with your name and email address. We will notify you if our plans change and offer a way to opt out at that time. Please review our privacy policy to understand our data practices, as we may still share your data for purposes like improving your experience, which won’t be affected by a Nevada opt-out request. You may have other options regarding your data as outlined in this policy.

Browsing session and IP-address

We also make use of the IP-address of your computer. This IP-address is a number which automatically assigned to your computer when you have a browsing session on the internet, such as when you visit one of our sites or landing pages. They can be used to see which use has been made of the website and for drafting analyses and reports with non-identifiable information.

Website and cookies

Optintent uses cookies and similar technologies on its websites. Cookies are small text files that are saved on your device (computer, telephone, tablet) when you visit a website. Cookies such as ‘functional session cookies’ are used to provide services or to store your preferred settings for purposes such as:

● remembering and communicating information that you fill in during the entry process or that you enter when indicating your interests in the various web pages, so that you don’t have to re-enter the same information every time or see the same promotions twice,
● saving of preferred settings, and
● tracking the unauthorised use of our landing pages.

Analytical cookies
‘Analytical’ cookies are used to analyse your visit to our websites. We analyse the number of visitors to our websites, the duration of the visits, the order of pages visited and whether any changes need to be made to the website. Using the information collected, we can make our websites even more user-friendly. These cookies are also used to solve possible technical problems on the websites.

Marketing and tracking cookies
We will only use tracking cookies for commercial purposes with your prior consent. These cookies, which are often posted by third parties, help us to tailor promotional offers to you personally. Third parties can use tracking cookies.

Other technologies
In addition to cookies, Optintent also uses technologies such as JavaScript. Using JavaScript in your browser allows us to make our sites interactive and to develop web applications in a consumer friendly tailor made manner. For the provision of our service we keep database records in order to have a robust control in place on our services (and our service providers). The purpose of this is to optimize the reliability of the service. The information derived from these data is used to prevent misuse of data and if necessary to comply with more detailed information queries from third parties on the basis of (self)regulation.

Questions, complaints or disputes

If you wish to ask a question, make a complaint or provide any comments on our privacy policy or sites please contact us on: info@dream-renovation.com. We will contact you to discuss any concerns within 72 hours of receiving your email. Your request may however take longer to process.

Adjustments

We reserve the right to make adjustments to this privacy policy. Important adjustments are made know on this site in the privacy policy.

You can contact us by writing or email us at the address below:

228E 45th ST RM 9E; New York, NY 10017-3337, United States of America

info@dream-renovation.com

Please print and retain a copy of this privacy policy for your records.

August 2024

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